🚚 Returns & Refunds Policy | Upscale Clientele LLC

 

At Upscale Clientele LLC, your satisfaction is our top priority 💙. We strive to deliver every order on time and in perfect condition. Please review our Refund & Returns Policy carefully before making a purchase.

 

📦 Delivery Time

 

⏳ Standard Delivery: 12 Days (Business Days) within the USA 🇺🇸.
We always aim to deliver earlier, but please allow up to 12 days for your products to arrive.

 

🔄 Returns & Exchanges

✅ Our Return Policy lasts 30 days. If 30 days have gone by since your purchase, unfortunately we can’t offer you a full refund or exchange

To be eligible for a return:

 

  • The item must be unused and in the same condition you received it.

  • It must be in the original packaging 📦.

 

❌ Non-returnable items:

 

  • Perishable goods (food, flowers, newspapers, magazines) 🍫🌸📰

  • Intimate/sanitary goods 🚫

  • Hazardous materials, flammable liquids, or gases 🔥

  • Gift cards 🎁

  • Downloadable software products 💻

  • Health & personal care items 🧴

 

 

💳 Refund Process

 

Once your return is received and inspected, we will send you an ✉️ email notification confirming approval or rejection.

 

  • ✅ If approved → Refund will be processed to your original payment method within a few business days.

  • ❌ Sale items are non-refundable. Only regular-priced items are eligible.

 

 

⏰ Late or Missing Refunds

 

If you haven’t received your refund yet:

 

  1. Check your bank account again 🏦.

  2. Contact your credit card company – refunds may take time to post 💳.

  3. Contact your bank – processing may take several days.

 

👉 Still no refund? Contact us:
📧 ceo@upscaleclientelellc.com
📞 +1 (832) 744-6898

 

 

🔁 Exchanges

 

We only replace items if they are:

 

  • Defective

  • Damaged

 

📧 Contact us at ceo@upscaleclientelellc.com with your order details.
📍 Send returns/exchanges to:
Upscale Clientele LLC – 17350 State Hwy 249 STE 220 Houston, TX 77064

 

 

🎁 Gifts

 

  • If marked as a gift and shipped directly to you → You’ll receive a gift credit for the value of the return.

  • If not marked as a gift → Refund will be sent to the original gift giver.

 

 

📮 Shipping Returns

 

To return your product, mail it to:
📍 Upscale Clientele LLC – 17350 State Hwy 249 STE 220 Houston, TX 77064

 

  • You’ll be responsible for paying your own shipping costs for returning items 🚚.

  • Shipping costs are non-refundable.

  • If you receive a refund, the cost of return shipping will be deducted

  • Consider a trackable shipping service or shipping insurance for expensive items.

 

 

🤝 Need Help?

 

We are here for you 💙. For any questions regarding Refunds & Returns, contact us:

 

📧 ceo@upscaleclientelellc.com
📞 +1 (832) 744-6898
📍 17350 State Hwy 249 STE 220 Houston, TX 77064

 

✨ Thank you for choosing Upscale Clientele LLC – delivering excellence, quality, and trust in every order.